Testimonials
Success Built On Referrals
As a Dudley-based accountancy practice you might imagine that all of Lewis Smith & Co’s clients are based in places like Wolverhampton, Stourbridge, Halesowen and, of course, Dudley itself. In fact our extensive client base includes organisations from around the UK from both the public and private sector. Those clients are from a wide range of sectors including engineering, professional services, property, retail, healthcare and transport (to name but a few).
We are proud of the fact that personal referrals generate virtually all of our business. It is very gratifying that so many of our clients have been so delighted with the service that we provide that they are prepared to tell somebody else.
If you are starting up a business or looking for a new provider of accountancy, taxation or business advisory services then give us a call to arrange a free and confidential discussion about your requirements. Find out why so many people like you think we do a good job!
Here is what a few of our clients said about us…
Switching our CIS to Lewis Smith was one of the best decisions we’ve made
“We used to complete our CIS in house and, if I’m honest, it wasn’t always the smoothest process. Since moving to Lewis Smith everything has run really well. Amy is incredibly efficient, friendly and professional, and the whole process is much easier. Every subcontractor and member of the team receives the paperwork they need, which makes a real difference.
Our quarterly management meetings with Craig are also invaluable. He helps us understand how the business is performing and where we can make improvements to streamline things. I’d happily recommend Lewis Smith to other trades businesses.”
10 years on, and we’d still recommend Lewis Smith
“We’ve built a great relationship with the team over the years. Amy is always incredibly helpful and there are never any issues with our CIS. Caroline is golden and always there to answer the phone, and our annual meetings with Andrew are always open, honest and valuable.
We’ve recommended Lewis Smith to several other businesses already and will continue to do so.”
More than 16 years of support, advice and people who genuinely care
“We’ve always felt really well supported. During the pandemic, Fraser’s guidance through furlough was incredible and made such a difficult time much easier to navigate.
The whole team are efficient and always quick to call back when we need them. Jo and Sheila have been wonderful to work with, Charlie in payroll has been absolutely brilliant, and we’re looking forward to welcoming her back from maternity leave.
Everyone has their own area of expertise, which means we’ve always got the right person to turn to. They’re friendly, approachable and make you feel completely at ease. It never feels like dealing with a stuffy accountancy firm, it feels like talking to friends.”
“I contacted Lewis Smith for help with a long standing tax issue relating to rental income, and from the minute I got in touch, Caroline was absolutely amazing.
She explained everything clearly, handled the correspondence with HMRC and made what could have been a very stressful situation feel straightforward and manageable. I always knew where I stood and what the next steps were.
The support and professionalism I received gave me complete confidence throughout the process. I wouldn’t hesitate to recommend Lewis Smith to anyone who needs expert tax advice.”
“I recently asked Lewis Smith to help me with a Capital Gains Tax matter and I was genuinely surprised by how quickly everything was dealt with.
Caroline responded promptly throughout, kept me informed and made the whole process far easier than I expected. I never thought it would all be sorted so quickly.
Thank you again for such an efficient and professional service.”
“Thank you to Andrew and the team for the absolutely brilliant service. Everything was handled quickly and efficiently, communication was easy and the whole team were polite and helpful throughout.”
I wasn’t expecting such a fast turnaround, especially knowing how busy you are, and I really appreciate you helping me once again. Fantastic service from start to finish.
We wanted an accountant who could wrap us up in a bubble and genuinely support us
“When we were looking for a new accountant, we didn’t just want someone to prepare the accounts. We wanted someone who would guide us, challenge us when needed and help us make better business decisions.
Amy has been an absolute dream to work with. She’s incredibly knowledgeable, patient and always takes the time to explain things in a way that’s easy to understand, no matter how many times I ask.
Three years into running our business, we’re still learning every day.
CIS can feel like a daunting world, but Amy’s knowledge and support have been phenomenal. We now have a much better understanding of the process and know there’s always someone we can turn to when we need advice.
Working with Lewis Smith has given us confidence, not just in our CIS, but in running our business too.”
Moving to Lewis Smith was the best business decision we made
“Amy has been brilliant from day one. Everything is sorted quickly and easily, and Caroline is always there whenever we have the bigger questions.
They regularly keep us informed of the guidance and communication we need for our sector, and knowing they’re only a phone call away gives us real confidence.
Our previous accountant was lovely, but things were often delayed. The responsiveness and efficiency at Lewis Smith have made a huge difference. It was the best move we ever made.
I also really value my annual meetings with Craig to review the business and always look forward to seeing the first draft accounts and discussing the year ahead.”
Nearly 20 years of trust, relationships and exceptional service
“We’ve been with Lewis Smith for nearly 20 years after moving from a larger firm. I’d worked with Andrew previously and wanted the support of a local practice that genuinely got to know our business.
Karen leads our audit and she’s incredibly thorough. Nothing gets missed, she’s always on top of everything and gives us real confidence that the job is being done properly.
Caroline recently came to our office for our audit planning meeting and, despite not having met her before, she immediately put everyone at ease. She has a natural way of building relationships, taking the time to get to know people and making herself feel part of the team. You couldn’t help but like her.
Charlie has also been fantastic looking after our payroll. She’s incredibly reliable, never seems to make a mistake, and we’ve certainly missed her while she’s been on maternity leave. We’re all looking forward to welcoming her back.
If another business owner asked whether I’d recommend Lewis Smith, I’d say without hesitation: absolutely. I couldn’t recommend them more highly.”
“We’d been trying to resolve a VAT issue for some time and weren’t getting anywhere with HMRC. It was frustrating, and we genuinely didn’t think there was anything more we could do.
After speaking with Louisa at Lewis Smith, she quickly identified that something wasn’t right. She explained what needed checking, helped us work through the issue, and supported us in getting everything corrected.
The result was an £83,000 VAT repayment that we never thought we’d receive.
Having someone who understands the rules, spots opportunities you’ve missed, and is willing to fight your corner makes all the difference. We’d absolutely recommend Lewis Smith to any business looking for proactive accountants who genuinely care about their clients.”
“Lewis Smith & Co look after the accounts for both our transport business and property interests and have become a trusted and valued part of our business. Having a team who understand both sides and make the accounting process straightforward allows us to focus on running and developing the business.
Luke deserves a special mention for the significant part he has played in supporting us. He has taken the time to understand how we operate and what we want to achieve. His approachable manner and ability to explain the figures clearly make the financial side of the business much easier to manage.
As a business owner, having someone you can speak openly with and trust to talk things through is invaluable. We regard Luke as an important part of our wider team and greatly appreciate his ongoing involvement and support.
I would happily recommend Lewis Smith & Co to anyone looking for professional, approachable accountants who take a personal interest in their clients and build a lasting working relationship.”